Refund policy

Returns

You have 15 days from the date of delivery to request a return.
To be eligible for a return, the item must be unused, unworn, and in the same condition that you received it, with original packaging and tags (if applicable).
Proof of purchase (order number or receipt) is required.

Non-Returnable Items

Certain items cannot be returned, including:

Gift cards
Final sale or clearance items
Personal care or hygiene products (if opened or used)

Return Process

To initiate a return, please contact us at [your support email] within 15 days of receiving your order.
Once your return is approved, we’ll provide instructions on how and where to send your item.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or defective.
Shipping costs are non-refundable.

Refunds

Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.
Approved refunds will be processed back to your original payment method within 5–10 business days.